FAQ

Frequently asked questions

Answers about organizations, members, donations, UPI, receipts, expenses, the logbook, and more.

What is Chenda Vasool?+

Chenda Vasool is a digital collection and account book for Chenda organizations. It's sometimes typed as Chanda Vasool, Chendha Vasool or Chandha Vasool — all refer to the same product.

How do I create an organization?+

Register an account, then create your organization with its name and contact details. You become its owner and can invite the rest of your team.

How do I add members?+

From your organization, send an invitation by phone or email with a role assigned — owner, admin, collector or accountant. The invitee opens the link and joins.

What roles are available for members?+

Owner, admin, collector and accountant. Roles control what a member can do — for example, who can record collections versus who can manage organization settings.

How are donations recorded?+

From the collect screen, enter an amount, transaction type, optional donor and description, and choose cash or UPI as the payment method.

How does UPI collection work?+

Once your organization's UPI ID is configured, a QR is generated for the exact amount. The donor scans it and pays from their own UPI app, and a collector confirms the payment. Scanning the QR is not itself confirmation — the collector's confirmation is what completes the collection.

Do I get a receipt for every collection?+

Yes. Every completed collection issues a uniquely numbered receipt, viewable as a PDF and available to print, share or email.

Can I track expenses, not just collections?+

Yes. Expenses are recorded with a category, amount, payment method and who they were paid to, and appear alongside collections in the logbook, dashboard and reports.

What is the logbook?+

The logbook is a combined, chronological record of every collection and expense — a digital replacement for the organization's physical account notebook.

Does Chenda Vasool work on mobile and web?+

Yes. Collectors can record collections from the mobile app, while admins and treasurers can review the dashboard, logbook and reports from the web — the same organization data, kept in sync.

How do invitation links work?+

An invitation link is unique to the person invited and the organization they're joining. Opening it lets them accept and join with the role they were assigned.

Can I sign in with Google?+

Yes. Chenda Vasool supports signing in and registering with Google, alongside email or phone and password.

Ready to simplify your organization's collections?

Set up your Chenda organization in minutes — invite your team and start collecting today.